Customer Success · 90-Day Rollout

The first 90 days decide whether a rollout sticks.

Most groups lose momentum in month two. We stay through it — not a plan you receive and execute alone, but a structure we're in with you for the full 90 days.

Inside the 90-Day Rollout

The quiet system behind the calm.

Six pieces, built in the first 90 days, that stay running long after we leave the room.

90

days, in the room with your team. We model it, they shadow, then they lead.

Week 1–4

Command Board

One shared place to see Week 1–4 tasks, owners, and due dates — plus gentle automations so nothing slips.

Ongoing

KPI Lens

Only the numbers that matter — time-to-first-value, weekly streaks, CSAT, saved cancellations, referrals — visible at a glance.

Week 1–2

Light Stack Setup

Reminders and simple pipelines in Go High Level, tidy Drive folders for assets, calendar templates — minimal change, maximum clarity.

Week 2–3

Scripts & Templates

Discovery, reminder SMS, "let me help" save flow, referral ask, #wins prompts — written to be said out loud.

Week 4–12

Team Training & Handoff

We model the calls, your team shadows, then leads. By Day 90, they own it — and it feels normal.

Day 90

Proof Pack

Two fresh testimonials, five logged wins, and one clean case study you can use in sales.